BrokenAI

An independent reliability ledger for the major model providers. Built because their status pages weren't enough.

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SLA compliance

Are AI providers meeting their stated SLAs?

13-week scoreboard. Each cell is a 7-day window: green when uptime cleared the provider's stated SLA, red when it didn't. Snapshot row uses the last 30 days so providers compare apples-to-apples.

GrokxAI Provisioned Throughput (reserved tier) · target 99.90% · source ↗ *
100%13/13 weeks
last 30d99.98%✓ +0.08%
13 wks on record
CohereIndustry default (99.9%) · target 99.90% *
100%13/13 weeks
last 30d100.00%✓ +0.10%
13 wks on record
MistralIndustry default (99.9%) · target 99.90% *
85%11/13 weeks
last 30d99.90%✓ +0.00%
13 wks on record
DeepSeekIndustry default (99.9%) · target 99.90% *
85%11/13 weeks
last 30d100.00%✓ +0.10%
13 wks on record
KimiIndustry default (99.9%) · target 99.90% *
54%7/13 weeks
last 30d95.17%✕ -4.73%
13 wks on record
OpenAIOpenAI Business Terms · target 99.90% · source ↗
38%5/13 weeks
last 30d99.12%✕ -0.78%
13 wks on record
ClaudeAnthropic Commercial Terms · target 99.90% · source ↗
0%0/13 weeks
last 30d64.23%✕ -35.67%
13 wks on record
Method

Rolling quarter (13 weeks ≈ 91 days). Each cell is one 7-day slice of Statuspage-standard uptime — 1 − (critical + 0.3 × major) / window; minors and maintenance excluded. A cell turns red when the slice dips below the provider's stated SLA. The headline percentage on the right of each card is the share of weeks that cleared the target.

* No public SLA — using the industry-standard 99.9% as a comparison reference. Per-provider sources cited inline.