AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Method: a rolling quarter (13 weeks ≈ 91 days). Each cell is one 7-day slice of Statuspage-standard uptime (1 − (critical + 0.3 × major) / window; minors and maintenance excluded; red when the slice dips below the stated SLA).
OpenAI — Incidents by Day last 30d
MinorMajorCritical
Total 28 incidents
0
1
2
2
3
05-0605-1005-1405-1805-2205-2605-3006-03
Worst Incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Type of Failure
Categorised from the public incident headlines (outage / latency / auth / etc.).
Elevated errors
13
41%
Degraded
8
25%
Other
5
16%
Latency
3
9%
Outage
1
3%
Auth & login
1
3%
Integrations
1
3%
When It Breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
0
M
Monday01:00–02:00 UTC
1incident
1 minor
Users may experience elevated errors in ChatGPT uploading files and Codex Cloud creating tasksMay 11
Monday16:00–17:00 UTC
1incident
1 major
Decreased ChatGPT availability for Free usersJun 1
Monday17:00–18:00 UTC
1incident
1 minor
Elevated error rates with GPT 5.5May 11
3
T
Tuesday12:00–13:00 UTC
1incident
1 minor
Guest users are experiencing elevated error rate when using ChatGPT conversations.Jun 2
Tuesday17:00–18:00 UTC
1incident
1 minor
Login issues for FedRAMP users who recently logged outMay 26
Tuesday20:00–21:00 UTC
1incident
1 minor
Users unable to access chat support on help centerMay 26
Tuesday23:00–00:00 UTC
3incidents
3 minor
codex-gpt-image-2-does-not-exist-errorsJun 2
Elevated errors for ChatGPT ProJun 2
API users may see increased error rates for GPT-5.4 and GPT-5.5May 19
6
W
Wednesday04:00–05:00 UTC
1incident
1 major
Elevated error rates on Codex, ChatGPT and Responses APIJun 3
Wednesday06:00–07:00 UTC
1incident
1 minor
Realtime API - SIP/WebRTC flow are downMay 13
Wednesday08:00–09:00 UTC
1incident
1 minor
Codex 5.5 engines are experiencing high error rateMay 13
Wednesday14:00–15:00 UTC
1incident
1 minor
Elevated Latency and Errors on APIMay 27
Wednesday16:00–17:00 UTC
1incident
1 minor
Android ChatGPT Business users having trouble switching workspacesMay 27
Wednesday17:00–18:00 UTC
1incident
1 minor
Codex Context Compaction LatencyMay 27
Wednesday21:00–22:00 UTC
1incident
1 minor
Partial Disruption of ChatGPT Workspace Connector Write ActionsApr 29
Wednesday23:00–00:00 UTC
1incident
1 critical
Issues accessing ChatGPT for logged-out usersMay 13
8
T
Thursday07:00–08:00 UTC
1incident
1 minor
Increased error rate with image generation in the APIMay 7