BrokenAIOpenAI
OpenAI
- Founded
- 2015
- HQ
- San Francisco, CA
AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Products
ChatGPT · GPT models · Sora · DALL·E · Codex · Whisper · OpenAI API
Reliability — last 30d
Composite score
71.1/100
uptime · freq · sev · mttr
Uptime
97.03%
severity- and component-weighted
Incidents
21
top type: elevated errors
Median MTTR
1h 40m
bad day: 9h 7m
What's breaking (last 30d)
Components ranked by incident count. Click a row for the incident list. Down-time is attributed proportionally for multi-component incidents.
| Component | Incidents | Down (attr.) | Median MTTR | Last |
|---|---|---|---|---|
Unspecified | 14 | 87h 42m | 2h 15m | 5d ago |
Responses | 3 | 3h 10m | 1h 40m | 2d ago |
Login | 3 | 1h 33m | 22m | 9d ago |
FedRAMP | 1 | 22m | 22m | 3d ago |
Sora | 1 | 58m | 1h 56m | 23d ago |
Type of failure
Categorised from the public incident headlines (outage / latency / auth / etc.). Click a category to drill in.
When it breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
2
M
2
T
6
W
3
T
4
F
2
S
0006121823
Hour of day · UTC
OpenAI — incidents by day (last 30d)
MinorMajorCritical
Total 18 incidents
2d incident-free streak
Worst incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Score breakdown
Uptime50%
70.3
Frequency20%
81.1
Severity20%
49.1
MTTR10%
99.2
SLA compliance
How often does this provider clear their stated availability target?
OpenAI Business Terms · 99.90% · source ↗
Met SLA in 2 of 13 weeks (15%)✗ last 30d97.03%-2.87%
Incident history
showing 4 of 80 · 4 of 49 days
Thu, Apr 162026-04-161 incident
Wed, Apr 152026-04-151 incident
Tue, Apr 142026-04-141 incident
Sun, Apr 122026-04-121 incident