AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Method: a rolling quarter (13 weeks ≈ 91 days). Each cell is one 7-day slice of Statuspage-standard uptime (1 − (critical + 0.3 × major) / window; minors and maintenance excluded; red when the slice dips below the stated SLA).
OpenAI — Incidents by Day last 30d
MinorMajorCritical
Total 37 incidents
0
1
3
4
5
09-1509-1909-2309-2710-0110-0510-0910-13
Worst Incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Type of Failure
Categorised from the public incident headlines (outage / latency / auth / etc.).
Elevated errors
22
48%
Degraded
9
20%
Other
5
11%
Auth & login
4
9%
Latency
4
9%
Outage
1
2%
Integrations
1
2%
When It Breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
Sunday09:00–10:00 UTC
1incident
1 minor
Codex GitHub Review and Pull Request FailuresSep 13
Sunday16:00–17:00 UTC
1incident
1 minor
Elevated errors for ChatGPT users in EuropeSep 13
2
M
Monday07:00–08:00 UTC
1incident
1 minor
Elevated Work Mode errorsOct 5
Monday12:00–13:00 UTC
1incident
1 minor
Issues saving and editing PagesOct 5
Monday15:00–16:00 UTC
1incident
1 minor
Elevated errors affecting Work Mode in ChatGPTSep 14
Monday16:00–17:00 UTC
1incident
1 minor
Elevated errors in ChatGPT conversationsOct 5
4
T
Tuesday00:00–01:00 UTC
1incident
1 minor
Elevated errors in API Platform login and administration APIs.Oct 6
Tuesday02:00–03:00 UTC
1incident
1 minor
Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots.Oct 6
Tuesday07:00–08:00 UTC
1incident
1 minor
Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plansSep 15
Tuesday09:00–10:00 UTC
1incident
1 minor
Increased error rate for Plus and Pro users.Sep 22
Tuesday13:00–14:00 UTC
1incident
1 minor
Elevated error rates in ChatGPT Go conversationsOct 6
Tuesday15:00–16:00 UTC
2incidents
2 minor
Errors processing large PDFs in the Responses APIOct 6
Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.Sep 22
Tuesday16:00–17:00 UTC
1incident
1 minor
Ads Manager login issuesSep 15
Tuesday17:00–18:00 UTC
2incidents
2 minor
Computer Use Is Experiencing IssuesOct 6
Elevated errors across ChatGPT, Codex, and the API including the Agents APISep 29
Tuesday23:00–00:00 UTC
1incident
1 major
Elevated errors with gpt-image-2.5-flareSep 15
11
W
Wednesday01:00–02:00 UTC
1incident
1 minor
Workspace Agents Degraded and Responses ImpactedOct 7
Wednesday02:00–03:00 UTC
1incident
1 minor
Elevated errors in ChatGPT Space PagesSep 30
Wednesday05:00–06:00 UTC
2incidents
1 major1 minor
Unable to create new ChatGPT Work threads in latest version of desktop appOct 7
Elevated error rates for ChatGPT Pro and Plus usersSep 30
Wednesday09:00–10:00 UTC
1incident
1 minor
Elevated Error Rates for ChatGPT across Plus and Pro plans.Sep 23
Wednesday16:00–17:00 UTC
1incident
1 minor
Dot in Codex may fail to create new threadsOct 7
Wednesday17:00–18:00 UTC
2incidents
2 minor
Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivityOct 7
Elevated latency for some API requestsSep 30
Wednesday18:00–19:00 UTC
1incident
1 minor
Elevated errors in ChatGPT WorkSep 16
Wednesday23:00–00:00 UTC
2incidents
2 minor
Elevated errors with GPT-5.6 Instant in FedRAMP workspacesOct 7
Mobile users unable to see Work Mode and the Model PickerSep 23
11
T
Thursday03:00–04:00 UTC
1incident
1 minor
Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.Oct 8
Thursday18:00–19:00 UTC
1incident
1 major
Issues with login, signup, and adsOct 1
Thursday19:00–20:00 UTC
1incident
1 major
Elevated errors affecting ChatGPT Work modeSep 17
Thursday21:00–22:00 UTC
1incident
1 minor
We are seeing elevated error rates across API modelsSep 17
4
F
Friday16:00–17:00 UTC
1incident
1 minor
Issues with data analysis and file creation in ChatGPTOct 2
Friday17:00–18:00 UTC
1incident
1 minor
Delayed Costs data in the Compliance APIOct 9
Friday21:00–22:00 UTC
2incidents
2 major
Workspace admins may be unable to manage pluginsOct 9
Some ChatGPT content may be unavailable on AndroidOct 9
Friday22:00–23:00 UTC
1incident
1 critical
Issues with Codex Sep 25
5
S
0
00
06
12
18
HOUR OF DAY · UTC37 incident starts · hover any cell for detail
Hottest hour
Tuesday 15:00 2
Worst day
Tuesday 11
Worst time of day
16:00–17:00 5
How fast they fix things
Distribution of resolution times alongside the 12-week trend so you can see whether they're getting faster or slower.
Typical fix
1h 5m
half of incidents resolve faster
On a bad day
9h 23m
9 in 10 resolve faster than this
Distribution
<15m
1
15m–1h
20
1–4h
13
4–24h
10
24h+
2
+0 ongoing (not counted above)
MTTR Trend (12 weeks)
Are they recovering faster or slower over time? Lower is better.