AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Method: a rolling quarter (13 weeks ≈ 91 days). Each cell is one 7-day slice of Statuspage-standard uptime (1 − (critical + 0.3 × major) / window; minors and maintenance excluded; red when the slice dips below the stated SLA).
OpenAI — Incidents by Day last 7d
MinorMajorCritical
Total 12 incidents
0
1
3
4
5
10-0610-0710-0810-0910-1010-1110-1210-13
Worst Incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Type of Failure
Categorised from the public incident headlines (outage / latency / auth / etc.).
Elevated errors
3
25%
Degraded
3
25%
Latency
2
17%
Other
2
17%
Outage
1
8%
Integrations
1
8%
When It Breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
0
M
0
T
Tuesday13:00–14:00 UTC
1incident
1 minor
Elevated error rates in ChatGPT Go conversationsOct 6
Tuesday15:00–16:00 UTC
1incident
1 minor
Errors processing large PDFs in the Responses APIOct 6
Tuesday17:00–18:00 UTC
1incident
1 minor
Computer Use Is Experiencing IssuesOct 6
3
W
Wednesday01:00–02:00 UTC
1incident
1 minor
Workspace Agents Degraded and Responses ImpactedOct 7
Wednesday05:00–06:00 UTC
1incident
1 major
Unable to create new ChatGPT Work threads in latest version of desktop appOct 7
Wednesday16:00–17:00 UTC
1incident
1 minor
Dot in Codex may fail to create new threadsOct 7
Wednesday17:00–18:00 UTC
1incident
1 minor
Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivityOct 7
Wednesday23:00–00:00 UTC
1incident
1 minor
Elevated errors with GPT-5.6 Instant in FedRAMP workspacesOct 7
5
T
Thursday03:00–04:00 UTC
1incident
1 minor
Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.Oct 8
1
F
Friday17:00–18:00 UTC
1incident
1 minor
Delayed Costs data in the Compliance APIOct 9
Friday21:00–22:00 UTC
2incidents
2 major
Workspace admins may be unable to manage pluginsOct 9
Some ChatGPT content may be unavailable on AndroidOct 9
3
S
0
00
06
12
18
HOUR OF DAY · UTC12 incident starts · hover any cell for detail
Hottest hour
Friday 21:00 2
Worst day
Wednesday 5
Worst time of day
17:00–18:00 3
How fast they fix things
Distribution of resolution times alongside the 12-week trend so you can see whether they're getting faster or slower.
Typical fix
1h 38m
half of incidents resolve faster
On a bad day
6h 22m
9 in 10 resolve faster than this
Distribution
<15m
0
15m–1h
1
1–4h
9
4–24h
1
24h+
1
+0 ongoing (not counted above)
MTTR Trend (12 weeks)
Are they recovering faster or slower over time? Lower is better.