AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Method: a rolling quarter (13 weeks ≈ 91 days). Each cell is one 7-day slice of Statuspage-standard uptime (1 − (critical + 0.3 × major) / window; minors and maintenance excluded; red when the slice dips below the stated SLA).
OpenAI — Incidents by Day last 60d
MinorMajorCritical
Total 54 incidents
0
1
2
3
4
04-0904-1704-2505-0305-1105-1905-2706-04
Worst Incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Type of Failure
Categorised from the public incident headlines (outage / latency / auth / etc.).
Elevated errors
26
42%
Degraded
16
26%
Other
9
15%
Auth & login
4
6%
Latency
4
6%
Outage
2
3%
Integrations
1
2%
When It Breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
Sunday20:00–21:00 UTC
1incident
1 minor
Elevated 401 errors for API endpointsApr 12
1
M
Monday01:00–02:00 UTC
1incident
1 minor
Users may experience elevated errors in ChatGPT uploading files and Codex Cloud creating tasksMay 11
Monday08:00–09:00 UTC
1incident
1 minor
Some users may experience empty response from ChatGPT in webApr 6
Monday10:00–11:00 UTC
1incident
1 minor
GET /v1/responses endpoint is currently down and unable to serve requestsApr 6
Monday14:00–15:00 UTC
1incident
1 major
Users unable to load ChatGPT, Codex and API PlatformApr 20
Monday16:00–17:00 UTC
1incident
1 major
Decreased ChatGPT availability for Free usersJun 1
Monday17:00–18:00 UTC
2incidents
2 minor
Elevated error rates with GPT 5.5May 11
Elevated errors for ChatGPT conversations in EuropeApr 20
Monday23:00–00:00 UTC
1incident
1 minor
Some users will see higher error rates on CodexApr 20
8
T
Tuesday02:00–03:00 UTC
1incident
1 minor
Some users may encounter issues with GPT-5.4-C model in CodexApr 21
Tuesday10:00–11:00 UTC
1incident
1 major
Some users may experience issues accessing the ChatGPT website on VPNApr 7
Tuesday12:00–13:00 UTC
1incident
1 minor
Guest users are experiencing elevated error rate when using ChatGPT conversations.Jun 2
Tuesday13:00–14:00 UTC
1incident
1 minor
Elevated error rates in Sora API for some usersApr 28
Tuesday16:00–17:00 UTC
1incident
1 minor
Account Creation IssuesApr 14
Tuesday17:00–18:00 UTC
1incident
1 minor
Login issues for FedRAMP users who recently logged outMay 26
Tuesday20:00–21:00 UTC
1incident
1 minor
Users unable to access chat support on help centerMay 26
Tuesday22:00–23:00 UTC
1incident
1 minor
Codex stream is disconnecting intermittentlyApr 28
Tuesday23:00–00:00 UTC
3incidents
3 minor
codex-gpt-image-2-does-not-exist-errorsJun 2
Elevated errors for ChatGPT ProJun 2
API users may see increased error rates for GPT-5.4 and GPT-5.5May 19
11
W
Wednesday00:00–01:00 UTC
1incident
1 major
ChatGPT free users are seeing errors when having conversationsApr 22
Wednesday04:00–05:00 UTC
1incident
1 major
Elevated error rates on Codex, ChatGPT and Responses APIJun 3
Wednesday05:00–06:00 UTC
1incident
1 minor
Users may experience elevated error rate for gpt-4o-mini in the APIApr 29
Wednesday06:00–07:00 UTC
2incidents
1 major1 minor
Realtime API - SIP/WebRTC flow are downMay 13
ChatGPT users may encounter issues in conversationApr 29
Wednesday08:00–09:00 UTC
1incident
1 minor
Codex 5.5 engines are experiencing high error rateMay 13
Wednesday13:00–14:00 UTC
1incident
1 minor
Enterprise, business & education workspaces seeing elevated rate of conversation errorsApr 22
Wednesday14:00–15:00 UTC
1incident
1 minor
Elevated Latency and Errors on APIMay 27
Wednesday16:00–17:00 UTC
1incident
1 minor
Android ChatGPT Business users having trouble switching workspacesMay 27
Wednesday17:00–18:00 UTC
2incidents
2 minor
Codex Context Compaction LatencyMay 27
Elevated Errors with LoginApr 8
Wednesday18:00–19:00 UTC
1incident
1 critical
ChatGPT FedRAMP workspaces not loadingApr 15
Wednesday21:00–22:00 UTC
2incidents
2 minor
Partial Disruption of ChatGPT Workspace Connector Write ActionsApr 29
Elevated errors for ChatGPT Go (5.3 Thinking)Apr 29
Wednesday23:00–00:00 UTC
1incident
1 critical
Issues accessing ChatGPT for logged-out usersMay 13
15
T
Thursday07:00–08:00 UTC
1incident
1 minor
Increased error rate with image generation in the APIMay 7
Thursday09:00–10:00 UTC
1incident
1 minor
Subscription checkout failingMay 28
Thursday13:00–14:00 UTC
1incident
1 minor
Elevated error rates on ChatGPT paid plansMay 21
Thursday16:00–17:00 UTC
1incident
1 minor
Elevated error rates and latency for Moderation APIApr 23