AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Method: a rolling quarter (13 weeks ≈ 91 days). Each cell is one 7-day slice of Statuspage-standard uptime (1 − (critical + 0.3 × major) / window; minors and maintenance excluded; red when the slice dips below the stated SLA).
OpenAI — Incidents by Day last 60d
MinorMajorCritical
Total 55 incidents
0
1
2
2
3
05-2606-0306-1106-1906-2707-0507-1307-21
Worst Incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Type of Failure
Categorised from the public incident headlines (outage / latency / auth / etc.).
Elevated errors
18
30%
Degraded
15
25%
Other
15
25%
Auth & login
6
10%
Latency
3
5%
Outage
2
3%
Integrations
1
2%
When It Breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
Sunday09:00–10:00 UTC
1incident
1 minor
Elevated conversation and login errors on ChatGPT for iOS and macOSJul 12
Sunday14:00–15:00 UTC
1incident
1 major
Elevated errors affecting ChatGPTJul 19
Sunday15:00–16:00 UTC
1incident
1 minor
Disruption in service availabilty for Free and Go usersJun 7
Sunday19:00–20:00 UTC
1incident
1 minor
Disruption in service availabilty for Go usersJun 7
4
M
Monday00:00–01:00 UTC
1incident
1 minor
Elevated errors for GitHub-dependent ChatGPT and Codex workflowsJul 20
Monday09:00–10:00 UTC
1incident
1 minor
Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT LibraryJul 13
Monday11:00–12:00 UTC
1incident
1 minor
Elevated errors when creating sites in ChatGPTJul 13
Monday16:00–17:00 UTC
1incident
1 major
Decreased ChatGPT availability for Free usersJun 1
Monday18:00–19:00 UTC
1incident
1 minor
OAuth Account Creation / Login ErrorJun 15
Monday22:00–23:00 UTC
1incident
1 minor
FedRAMP workspaces and API orgs have degraded performanceJun 15
6
T
Tuesday00:00–01:00 UTC
1incident
1 minor
Users may experience issue with Codex Cloud tasksJun 16
Tuesday10:00–11:00 UTC
2incidents
2 minor
Image generation unavailable for some ChatGPT usersJul 21
Codex "Selected Model is at Capacity" ErrorJun 16
Tuesday11:00–12:00 UTC
1incident
1 minor
Elevated errors with image generation in ChatGPTJul 7
Tuesday12:00–13:00 UTC
1incident
1 minor
Guest users are experiencing elevated error rate when using ChatGPT conversations.Jun 2
Tuesday14:00–15:00 UTC
1incident
1 major
Users may experience elevated errors in ChatGPT uploading and downloading files Jun 23
Tuesday15:00–16:00 UTC
1incident
1 minor
Some ChatGPT Go users may experience conversation failures when using GPT-5.5.Jul 14
Tuesday17:00–18:00 UTC
1incident
1 minor
Login issues for FedRAMP users who recently logged outMay 26
Tuesday20:00–21:00 UTC
1incident
1 minor
Users unable to access chat support on help centerMay 26
Tuesday23:00–00:00 UTC
3incidents
1 major2 minor
Elevated errors affecting ChatGPTJul 14
codex-gpt-image-2-does-not-exist-errorsJun 2
Elevated errors for ChatGPT ProJun 2
12
W
Wednesday00:00–01:00 UTC
1incident
1 critical
Issue affecting voice mode in ChatGPTJul 15
Wednesday03:00–04:00 UTC
1incident
1 minor
Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and Compliance Log Platform download endpoint not working in FedRAMP workspacesJul 1
Wednesday04:00–05:00 UTC
1incident
1 major
Elevated error rates on Codex, ChatGPT and Responses APIJun 3
Wednesday05:00–06:00 UTC
1incident
1 minor
gpt-4o-mini high error rateJun 24
Wednesday14:00–15:00 UTC
1incident
1 minor
Elevated Latency and Errors on APIMay 27
Wednesday16:00–17:00 UTC
1incident
1 minor
Android ChatGPT Business users having trouble switching workspacesMay 27
Wednesday17:00–18:00 UTC
2incidents
1 major1 minor
Errors with conversations on Android and iOS devicesJun 17
Codex Context Compaction LatencyMay 27
8
T
Thursday02:00–03:00 UTC
1incident
1 minor
Increased latency for Codex compaction for a subset of usersJun 4
Thursday03:00–04:00 UTC
1incident
1 minor
ChatGPT failing to load or saveJun 18
Thursday05:00–06:00 UTC
1incident
1 minor
Users may encounter issues using access token with CodexJun 25
Thursday08:00–09:00 UTC
2incidents
2 minor
Elevated Error Rates For SSO LoginJul 16
SSO login errors for some ChatGPT Enterprise workspacesJun 18
Thursday09:00–10:00 UTC
1incident
1 minor
Subscription checkout failingMay 28
Thursday13:00–14:00 UTC
1incident
1 minor
Disruption in service availabilty for Free and Go usersJun 11
Thursday16:00–17:00 UTC
1incident
1 minor
Small Number of Users Have Incorrectly Cancelled SubscriptionJun 25
Thursday19:00–20:00 UTC
1incident
1 minor
Image API requests failing with 401sJun 4
Thursday20:00–21:00 UTC
1incident
1 minor
Elevated error rates for GPT 5.5 in CodexJun 11
Thursday22:00–23:00 UTC
2incidents
2 minor
Elevated errors for Github connectorJul 16
Elevated 431 ErrorsJun 11
12
F
Friday03:00–04:00 UTC
3incidents
3 minor
chatgpt.com access issuesJun 19
Users may encounter issues with conversationsMay 29
Users may encounter issues logging in or creating an accountMay 29
Friday13:00–14:00 UTC
1incident
1 minor
Users May Experience Issues Accessing ChatGPTMay 29
Friday14:00–15:00 UTC
2incidents
2 minor
Users unable to sign in using Microsoft personal accountsJun 5
Elevated error rates for Free users in conversationsJun 5
Friday15:00–16:00 UTC
1incident
1 major
New ChatGPT App Not Available For Enterprise Users Without Codex PermissionsJul 17
Friday16:00–17:00 UTC
1incident
1 minor
Increase in users hitting Codex rate limitsMay 22
Friday17:00–18:00 UTC
2incidents
2 minor
Codex Usage Limits Depleting Faster Than ExpectedJun 26
Voice mode availability impactedJun 5
10
S
Saturday06:00–07:00 UTC
1incident
1 critical
Elevated Errors for Sora APIJul 11
Saturday08:00–09:00 UTC
1incident
1 minor
Some users are unable to access CodexJul 18
Saturday22:00–23:00 UTC
1incident
1 minor
Issues with ChatGPT Windows desktop appJun 27
3
00
06
12
18
HOUR OF DAY · UTC55 incident starts · hover any cell for detail
Hottest hour
Tuesday 23:00 3
Worst day
Tuesday 12
Worst time of day
03:00–04:00 5
How fast they fix things
Distribution of resolution times alongside the 12-week trend so you can see whether they're getting faster or slower.
Typical fix
1h 54m
half of incidents resolve faster
On a bad day
13h 2m
9 in 10 resolve faster than this
Distribution
<15m
5
15m–1h
9
1–4h
26
4–24h
15
24h+
3
+1 ongoing (not counted above)
MTTR Trend (12 weeks)
Are they recovering faster or slower over time? Lower is better.