AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Method: a rolling quarter (13 weeks ≈ 91 days). Each cell is one 7-day slice of Statuspage-standard uptime (1 − (critical + 0.3 × major) / window; minors and maintenance excluded; red when the slice dips below the stated SLA).
OpenAI — Incidents by Day last 90d
MinorMajorCritical
Total 84 incidents
0
1
2
3
4
03-1203-2404-0504-1704-2905-1105-2306-04
Worst Incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Type of Failure
Categorised from the public incident headlines (outage / latency / auth / etc.).
Elevated errors
38
41%
Degraded
20
22%
Other
15
16%
Auth & login
10
11%
Latency
4
4%
Integrations
3
3%
Outage
2
2%
When It Breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
Sunday07:00–08:00 UTC
1incident
1 minor
Account creation and login are unstable across all surfacesMar 29
Sunday20:00–21:00 UTC
1incident
1 minor
Elevated 401 errors for API endpointsApr 12
2
M
Monday01:00–02:00 UTC
1incident
1 minor
Users may experience elevated errors in ChatGPT uploading files and Codex Cloud creating tasksMay 11
Monday08:00–09:00 UTC
1incident
1 minor
Some users may experience empty response from ChatGPT in webApr 6
Monday10:00–11:00 UTC
1incident
1 minor
GET /v1/responses endpoint is currently down and unable to serve requestsApr 6
Monday14:00–15:00 UTC
1incident
1 major
Users unable to load ChatGPT, Codex and API PlatformApr 20
Monday16:00–17:00 UTC
2incidents
1 major1 minor
Decreased ChatGPT availability for Free usersJun 1
Elevated conversation errors for Enterprise and Edu usersMar 9
Monday17:00–18:00 UTC
2incidents
2 minor
Elevated error rates with GPT 5.5May 11
Elevated errors for ChatGPT conversations in EuropeApr 20
Monday23:00–00:00 UTC
1incident
1 minor
Some users will see higher error rates on CodexApr 20
9
T
Tuesday02:00–03:00 UTC
1incident
1 minor
Some users may encounter issues with GPT-5.4-C model in CodexApr 21
Tuesday05:00–06:00 UTC
2incidents
2 minor
Elevated Errors Affecting ChatGPT Free and Guest Plan UsersMar 17
Deep Research requests are erroring for LATAM usersMar 10
Tuesday10:00–11:00 UTC
2incidents
1 major1 minor
Some users may experience issues accessing the ChatGPT website on VPNApr 7
Some customer may encounter errors creating, updating projects, and uploading filesMar 24
Tuesday12:00–13:00 UTC
2incidents
2 minor
Guest users are experiencing elevated error rate when using ChatGPT conversations.Jun 2
Increased errors creating new sync apps and sync delays with existing appsMar 24
Tuesday13:00–14:00 UTC
1incident
1 minor
Elevated error rates in Sora API for some usersApr 28
Tuesday15:00–16:00 UTC
1incident
1 minor
Elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO.Mar 31
Tuesday16:00–17:00 UTC
2incidents
2 minor
Account Creation IssuesApr 14
Elevated errors for sign-in and account creationMar 17
Tuesday17:00–18:00 UTC
1incident
1 minor
Login issues for FedRAMP users who recently logged outMay 26
Tuesday18:00–19:00 UTC
2incidents
2 minor
Excel Plugin is inaccessible for some usersMar 17
High Error rates with ChatGPT 5.4 ProMar 17
Tuesday20:00–21:00 UTC
2incidents
2 minor
Users unable to access chat support on help centerMay 26
Elevated error rates on Realtime API SIP endpointsMar 24
Tuesday22:00–23:00 UTC
1incident
1 minor
Codex stream is disconnecting intermittentlyApr 28
Tuesday23:00–00:00 UTC
4incidents
4 minor
codex-gpt-image-2-does-not-exist-errorsJun 2
Elevated errors for ChatGPT ProJun 2
API users may see increased error rates for GPT-5.4 and GPT-5.5May 19
+ 1 more
21
W
Wednesday00:00–01:00 UTC
1incident
1 major
ChatGPT free users are seeing errors when having conversationsApr 22
Wednesday04:00–05:00 UTC
1incident
1 major
Elevated error rates on Codex, ChatGPT and Responses APIJun 3
Wednesday05:00–06:00 UTC
1incident
1 minor
Users may experience elevated error rate for gpt-4o-mini in the APIApr 29
Wednesday06:00–07:00 UTC
2incidents
1 major1 minor
Realtime API - SIP/WebRTC flow are downMay 13
ChatGPT users may encounter issues in conversationApr 29
Wednesday08:00–09:00 UTC
1incident
1 minor
Codex 5.5 engines are experiencing high error rateMay 13
Wednesday13:00–14:00 UTC
1incident
1 minor
Enterprise, business & education workspaces seeing elevated rate of conversation errorsApr 22
Wednesday14:00–15:00 UTC
1incident
1 minor
Elevated Latency and Errors on APIMay 27
Wednesday16:00–17:00 UTC
2incidents
2 minor
Android ChatGPT Business users having trouble switching workspacesMay 27
Codex unresponsiveMar 11
Wednesday17:00–18:00 UTC
2incidents
2 minor
Codex Context Compaction LatencyMay 27
Elevated Errors with LoginApr 8
Wednesday18:00–19:00 UTC
1incident
1 critical
ChatGPT FedRAMP workspaces not loadingApr 15
Wednesday19:00–20:00 UTC
2incidents
2 minor
Unable to download or preview project filesMar 25
Sora video generation failingMar 18
Wednesday21:00–22:00 UTC
4incidents
4 minor
Partial Disruption of ChatGPT Workspace Connector Write ActionsApr 29
Elevated errors for ChatGPT Go (5.3 Thinking)Apr 29
Elevated conversation errors for ChatGPTMar 11
+ 1 more
Wednesday23:00–00:00 UTC
2incidents
1 critical1 minor
Issues accessing ChatGPT for logged-out usersMay 13
Elevated login errorsMar 11
21
T
Thursday00:00–01:00 UTC
1incident
1 minor
Increased errors on ChatGPT File UploadsMar 12
Thursday07:00–08:00 UTC
1incident
1 minor
Increased error rate with image generation in the APIMay 7
Thursday09:00–10:00 UTC
2incidents
2 minor
Subscription checkout failingMay 28
High error rate for completionsapi-gpt-5-nanoApr 2
Thursday13:00–14:00 UTC
1incident
1 minor
Elevated error rates on ChatGPT paid plansMay 21
Thursday16:00–17:00 UTC
1incident
1 minor
Elevated error rates and latency for Moderation APIApr 23